Contact
Last updated: 12 November 2026
One email address for everything: support, billing, privacy and complaints.
Email us
If your question is about an account or a charge, write from the email address you use to sign in, so we can find the account.
Who you are dealing with
- Product
- EarPrompt by KanavuLab
- Sold by
- NASHSMATRIXGARD (OPC) PRIVATE LIMITED
- CIN
- U62099TN2023OPC166246
- Registered office
- O No.104, N No.9A, 1st Main Road, Gopalapuram, Pattabiram, Poonamallee, Tiruvallur - 600072, Tamil Nadu, India
- Website
- https://earprompt.kanavulab.com
Complaints
Grievance officer: Avinash S, Director, NASHSMATRIXGARD (OPC) PRIVATE LIMITED. Email: avinash@kanavulab.com
The Consumer Protection (E-Commerce) Rules, 2020 require a seller to acknowledge a consumer complaint within 48 hours and to resolve it within one month.