Terms of Use

Who we are

EarPrompt is a product by KanavuLab. The company that sells it, and that you make this agreement with, is NASHSMATRIXGARD (OPC) PRIVATE LIMITED, a company registered in India.

Company

NASHSMATRIXGARD (OPC) PRIVATE LIMITED

CIN

U62099TN2023OPC166246

Registered office

O No.104, N No.9A, 1st Main Road, Gopalapuram, Pattabiram, Poonamallee, Tiruvallur - 600072, Tamil Nadu, India

Email

avinash@kanavulab.com

Website

https://earprompt.kanavulab.com

In these terms "we" and "us" mean that company, and "you" means the person using EarPrompt.

What EarPrompt is

EarPrompt is a web app. You paste a script, hear each line in your earphones, and say it to the camera. Clean Cut then removes the waits from the video.

It runs in your browser. Your scripts and videos stay on your device and are never uploaded to us. There is nothing to ship: you get the service online as soon as you open the app.

Your account

You can record without an account. You need an account for the Creator plan.

• You sign in with your email address and a 6-digit code that we email to you. There is no password.
• Anyone who can read your email can sign in as you, so keep your email account safe.
• An account is for one person. You must be 18 or older to open one.
• You can delete your account at any time from the Account screen.

Plans and prices

• Free. Rs 0. The original video always saves. 2 Clean Cut videos a month, for takes up to 60 seconds.
• Creator. Rs 199 a month plus 18% GST, which comes to Rs 234.82 a month. Unlimited Clean Cut, for takes up to 10 minutes.

Prices are in Indian rupees.

Billing and renewal

• Creator is billed every month through Razorpay, our payment provider. You agree to this when you start Creator in the app.
• It renews by itself each month until you cancel. The amount is Rs 234.82 (Rs 199 plus Rs 35.82 GST).
• Your bank, card or UPI provider sends you a message before each monthly charge. This is a Reserve Bank of India rule for repeat payments.
• Razorpay handles your card, bank or UPI details. We never see or store them.
• If a monthly payment does not go through, Creator may be switched off until it does.
• Before you pay, you choose your Indian state, so that GST is charged correctly.
• A GST invoice is emailed to you after each payment. If one does not reach you, email avinash@kanavulab.com.

Price changes. If we change the Creator price, we will tell you by email before the change. The new price applies only from a renewal after that email, and you can cancel before it.

Cancelling

You can cancel Creator at any time from the Account screen in the app. There is no cancellation fee.

• Creator stays on until the end of the month you already paid for.
• After you cancel, you are not charged again.
• Your account then moves to the Free plan.

We do not refund a month that has already started, except in the cases listed in our refund policy.

What you must not do

• Do not use EarPrompt for anything that is against the law.
• Do not try to break, overload or get around the limits of the service or of a plan.
• Do not try to get into someone else's account.
• Do not copy, resell or rent out EarPrompt itself.

You are responsible for what you say and show in the videos you make.

Your scripts and videos

Your scripts and videos are yours. We claim no rights over them.

They stay on your device and we never receive them. This also means we cannot get them back for you. If you clear your browser data, change phone, or lose a file, we have no copy. Save the videos you want to keep.

Our app

The EarPrompt app, name and logo belong to us. You may use the app for your own videos, including videos you make for work or for clients. The fonts on this site are used under the SIL Open Font License.

How well it works

We work to keep EarPrompt running well. It depends on things we do not control: your browser, your device, the voices installed on it, your earphones and your internet connection. We may add, change or remove features.

We do not promise that EarPrompt will work without a break or without a fault on every device. Beyond the promises the law makes us give, EarPrompt is provided as it is.

Nothing on this page takes away a right you have under the Consumer Protection Act, 2019 or any other law that cannot be signed away.

Limits on what we owe you

As far as the law allows:

• we are not responsible for indirect losses, such as lost income, lost work or a lost recording; and
• the most we will owe you for any claim is the amount you paid us for EarPrompt in the 12 months before the claim.

These limits do not apply where the law does not allow a limit.

Ending or pausing an account

You can stop using EarPrompt and delete your account at any time.

We may pause or close an account that breaks these terms. If we stop providing Creator before the end of a month you paid for, and you did not break these terms, we refund that month.

Law and disputes

These terms follow the laws of India. If something goes wrong, please email avinash@kanavulab.com first so we can try to put it right.

Disputes go to the courts that have jurisdiction over our registered office in Tiruvallur district, Tamil Nadu, India. This does not take away your right to go to a consumer commission where you live or work.

Grievance officer: Avinash S, Director, NASHSMATRIXGARD (OPC) PRIVATE LIMITED. Email: avinash@kanavulab.com

Changes to these terms

We may update these terms. The date at the top shows the latest version. If a change matters to paying users, we will email account holders before it takes effect.

Contact

Questions about these terms: avinash@kanavulab.com. See also the contact page.